Contact Policy — CalgaryClothingPlug

Effective Date: August 14, 2026

At CalgaryClothingPlug, we are committed to providing our customers with helpful and timely support.

1. Contacting Us

For questions about orders, products, shipping, payments, or other concerns, customers can contact CalgaryClothingPlug through the contact information provided on our website.

Please include your order number and a clear description of your question or concern when contacting us about an existing order.

2. Response Times

We aim to respond to customer inquiries within 1–3 business days.

Response times may be longer during weekends, holidays, sales, or periods of high customer volume.

3. Order Questions

If you are contacting us about an order, please provide:

• Your order number

• The name used when placing the order

• A description of your question or concern

• Photos or other relevant information when necessary

Providing complete information helps us assist you more efficiently.

4. Changes or Cancellations

If you need to make a change to an order, contact us as soon as possible after placing it.

We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been shipped.

5. Returns and Refunds

All sales are final. CalgaryClothingPlug does not accept returns or exchanges except where otherwise required by applicable law or at the discretion of CalgaryClothingPlug.

For more information, please review our Refund Policy.

6. Respectful Communication

We are committed to treating our customers respectfully and ask that customers communicate with our team in a respectful manner.

Threatening, abusive, harassing, or inappropriate communication will not be tolerated.

7. Contact Information

Business Name: CalgaryClothingPlug

Email: [pluggstudiostiktok@gmail.com

number: [587-436-7545]

For customer support, please use the contact information listed above.

8. Policy Changes

CalgaryClothingPlug reserves the right to update or modify this Contact Policy at any time. Any changes will become effective when posted on our website.

By contacting CalgaryClothingPlug, you acknowledge and agree to the terms of this Contact Policy.