Shipping Policy — CalgaryClothingPlug

Effective Date: August 14, 2026

Thank you for shopping with CalgaryClothingPlug. This Shipping Policy explains how orders are processed and shipped.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or statutory holidays. Processing times may be longer during sales, holidays, or periods of high order volume.

2. Shipping Times

Once your order has been shipped, delivery times depend on the shipping carrier and destination.

Estimated delivery times are provided as an estimate only and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, customs, incorrect addresses, or other circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on the customer's shipping destination and the shipping option selected.

Any applicable shipping charges are the customer's responsibility unless otherwise stated.

4. Tracking Information

When available, tracking information will be provided after your order has been shipped.

Customers are responsible for monitoring their tracking information and ensuring that someone is available to receive the package when necessary.

5. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

CalgaryClothingPlug is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you realize that you entered an incorrect address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been placed.

6. Lost, Stolen, or Delivered Packages

Once an order has been marked as delivered by the shipping carrier, CalgaryClothingPlug is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your tracking information states that your package was delivered but you cannot locate it, please contact the shipping carrier and check with household members, neighbours, or the delivery location.

7. Shipping Delays

CalgaryClothingPlug is not responsible for delays caused by circumstances outside of our control, including but not limited to:

• Severe weather

• Postal or carrier delays

• Holidays

• Incorrect addresses

• Customs delays

• Transportation disruptions

• Natural disasters

• Other unforeseen circumstances

A shipping delay does not automatically qualify an order for a refund or cancellation.

8. International Orders

International customers may be responsible for customs duties, taxes, brokerage fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless specifically stated at checkout.

Customers are responsible for understanding and paying any applicable import fees.

9. Final Sale

All CalgaryClothingPlug orders are final sale unless otherwise required by applicable law or determined by CalgaryClothingPlug.

Please review your order carefully, including the product, size, quantity, and shipping address, before completing your purchase.

10. Contact

If you have questions regarding your shipment or this Shipping Policy, please contact CalgaryClothingPlug through the contact information provided on our website.

By placing an order with CalgaryClothingPlug, you acknowledge and agree to this Shipping Policy.